Carriage & delivery
UK: FREE NEXT-DAY DELIVERY (+ same-day dispatch)
We dispatch on the same day and have an almost unbroken record of next-day UK delivery (though we prefer to state that orders arrive within 1–2 days, just to be sure). All gifts ordered Monday–Friday before 1pm are dispatched on the same day. Your parcel shall require a signature, so please ensure someone is at the address during business hours. (Delivery to a workplace or neighbour’s/friend’s address is fine – just let us know upon ordering.) Please note – your beautifully big Saffron Bells box will not fit through a letter box.
Delivery: approx. 3 days. Signature required.
Delivery: approx. 5 days. Signature required.
LAST-MINUTE CHRISTENING CRISIS DELIVERIES…!
GUARANTEED NEXT-DAY DELIVERY (OR DELIVERY ON A NAMED DAY): £9
If you live in the UK and need your parcel urgently (or you wish to receive it on a specific day) we would be delighted to offer next-day delivery*. Your parcel, which shall require a signature, is guaranteed to arrive before 1pm the following day (or on your specified day). Please note, this service is only available for Monday to Friday deliveries. For Saturday-only arrival, please see below.
*Please email us prior to purchasing your gifts at firstname.lastname@example.org (before 1pm the previous day please).
GUARANTEED SATURDAY DELIVERY: £12
For UK customers who require a guaranteed Saturday delivery slot: please place your order before 1pm on Friday. Your order is guaranteed to arrive with you before 1pm Saturday. PLEASE NOTE: THIS ‘SATURDAY ONLY’ DELIVERY OPTION CAN BE SELECTED ON ANY DAY OF THE WEEK; WE WILL NOT DISPATCH UNTIL FRIDAY. The parcel shall require a signature upon arrival, so please ensure someone is at the address to receive it.
We are ridiculously passionate about Saffron Bells baby anklets and we are confident that you will love them as much as we do. However, if you change your mind and wish to return your order you may do so within seven working days of receiving it. Please contact us first to discuss. For a refund Saffron Bells anklets must be unworn, unexpanded and in their original packaging. We ask that you please use a signed-for postal service and that you telephone or email us before you send the parcel. The cost of this postal service shall not be refunded, unless your return is due to a fault on our part. Bangles that have been expanded, even once, are classed as used and therefore, alas, cannot be refunded. For all other Saffron Bells silver products, you are, as above, entitled to return your order within seven working days of receiving it. The cost of the postal service (again, we ask that you use a trackable service such as Royal Mail’s ‘Signed-For’ delivery) used to return the item shall not be refunded, unless your return is due to a fault on our part.
Saffron Bells Ltd
19 Chartmoor Road
Saffron Bells products that we consider to have been mistreated or damaged through wear and tear cannot be replaced or refunded.
If you mistakenly order the wrong quantity of a gift and require a partial refund: please return the unwanted extra item/s using the above suggested postal service. Once we have received the gift (unworn/unused and in its original packaging) we shall refund you the full price you paid for it, minus a handling admin charge of £5.
If you order a single anklet, then change your mind to a pair: the full discount that is available when buying a pair of anklets is unfortunately not available when purchasing anklets singly. But if you do order one anklet and then decide you would prefer to have a pair, do please email us within 28 days at: email@example.com for a discretionary discount (minus a postage and handling fee).